Current Job Opportunities
Tele-Behavioral Health Coordinator
Deadline: Open until filled; priority application deadline April 23
Reports to: NCFHP Outreach Coordinator
Work Hours: 20 hours/week, mostly evenings M-F
Salary range: $15-$17/hour
Job Summary: The Tele-behavioral Health Coordinator will be responsible for recruiting farmworker patients for mental health services, and calling patients to coordinate, schedule and follow up on services. This position is a part of the NCFWP team, managed by the Program Coordinator, and will coordinate daily activities with members of the team. The position will be based out of NCFWP’s Whiteville office and will require extensive local travel in surrounding counties, with some flexibility for remote work during the COVID-19 pandemic. This position covers Columbus and Robeson counties as well as parts of Hoke, Scotland, Duplin, and Sampson counties. Work mileage will be reimbursed, and the employee may have occasional use of an organization vehicle for work-related travel.
The Tele Behavioral Health Coordinator requires constant detailed communication with El Futuro, who staffs and manages the mental health providers, as well as with NCFWP staff in order to provide efficient, quality service to the patient.
Duties and Responsibilities
- Conduct outreach with farmworkers to inform them of available services and screen for eligibility.
- Coordinate referrals for Tele behavioral health
- Schedule patient appointments in Athena on the predetermined El Futuro staff schedule.
- Complete all required documentation with patient and fax documentation to El Futuro
- Collect patient information that may be helpful for the treatment (ex. RHS-15) without exceeding the individual’s privacy limits
- Call patient to remind of appointment
- Call patients regarding missed appointments with the objective that the patient receives the care needed
- During the call, inquire if patients have other concerns or causes of worry.
- Facilitate coordination, communication and / or referrals that derive from the treatment
- Complete patient satisfaction survey on every patient visit, in order to improve our services
- Enter each appointment data into FHASES database and monthly sheet
- Scan in athena health all the paperwork involved in each appointment
- Other duties as assigned.
A high school diploma is required. In addition, this position requires computer proficiency in MS Word, MS Excel, and Gmail. The employee must also be proficiently bi-lingual and understand the nuances of both Spanish and English languages. Experience in the medical field and knowledge of medical terminology is preferred.
Work hours will be varied, with most work taking place in the evenings. Occasional weekend work for special events may be required. The employee must operate with business integrity and in an ethical manner while meeting the needs of the clinic. The employee is required to respect client confidentiality and proprietary information while working with client data and must possess the ability to separate personal concerns from the business environment. Predictable and reliable attendance is critical to maintaining the client relationship and meeting deadlines. Follow-through on projects from start to finish is essential; as well as the ability to recognize challenges and problem-solve are essential skills. The employee must handle several projects or tasks simultaneously without impact to accuracy. This position must manage time appropriately to meet deadlines and maintain flexibility with changing needs, deadlines and processes.
Office is a casual work environment; however, all attire, attitude and actions must be business acceptable.
The employee must be able to lift up to 25-pounds. In addition, the position requires standing, sitting, and walking, so the employee must be able to perform all of these activities for various lengths of time. Employees should be comfortable working in remote areas, with some work outside.
How to Apply:
Please send a resume by email with a cover letter, or a few paragraphs describing your interest in the position, to Jocelyn R Santillan at email@example.com. You can direct any questions to this email as well. Applications will be accepted on a rolling basis until the position is filled, but we hope to begin conducting interviews in late April.
Full-Time Outreach Worker
Location: Whiteville, NC
Compensation: Salary range is $31,200 – $33,280/year
Benefits: Paid vacation, sick leave, and monthly health insurance stipend
Description of Work The outreach worker acts under the direction and supervision of the outreach coordinator, and under the direct supervision of Whiteville site outreach leader. S/he is responsible for completing basic health assessments, referrals, and follow-up to migrant and seasonal farmworkers. This position requires flexible hours (most work will be during evening hours, with some weekend work), a valid NC driver’s license, car insurance, and reliable transportation. This position will require work outside, and will require in-person work with appropriate COVID-19 precautions (PPE will be provided). This position will be based in the Whiteville office and will work in Columbus, Robeson, Hoke, Scotland, and Bladen counties. Ideally, work would begin early to mid April. This is a full time (40 hours/week), one year, grant-funded position. Position is funded through March 31, 2022, with continuation dependent on availability of funds.
- Completes health assessments with farmworkers at farmworker locations to ascertain services they may need.
- Disseminates information to farmworkers regarding clinic services and state and local public services.
- Provides case management services (i.e. assessment, referral, follow-up, and re-assessment). May provide direct services (i.e. food, clothing, and over-the-counter medications).
- Documents all farmworker encounters on appropriate forms.
- Provides health education at farmworker locations and may provide health education in clinic settings.
- Complies with all NC Farmworker Health Program grant requirements
Desirable knowledge, skills, and abilities
- Ability to establish and maintain effective and cordial working relationships with state and local agencies, growers, other employees, and clients involving frequent and difficult negotiation and interaction
- Ability to effectively communicate, both orally and written, in English and Spanish, when appropriate. Spanish fluency is a requirement for this position.
- Ability to interview farmworkers with tact and to demonstrate cultural sensitivity in order to obtain necessary information to make appropriate referrals and follow-up.
- Experience with health education or adult education
Education and Experience
- High School Education, G.E.D. or equivalent training, with preferably one year exposure to farmworker related issues.
- From a farmworker family or previous experience working with farmworkers preferred.
Contact Information If you are interested in this position please send your resume by email with a cover letter, or a few paragraphs describing your interest in the position, to Jocelyn R Santillan at firstname.lastname@example.org. You can direct any questions to this email as well. Resume and emails may be in Spanish or English.
Bilingual (Spanish/English) Outreach Nurse
Type: Full-time, time-limited (through March 2022, continuation contingent on funding)
Compensation: $26-$30/hour plus benefits (health insurance stipend, PTO, holidays)
Work Schedule: Flexible; requires evening availability M-F. Schedule may vary seasonally
Description of work: This position will focus on assisting with mobile medical clinics and coordinating case management for telehealth patients and chronic disease patients. We expect that 10-15 hours/week will be spent on the once-weekly mobile clinic, including recruiting patients, assisting providers during the clinic, and follow-up including lab results. The remaining 25-30 hours will be devoted to case management for farmworker patients with chronic conditions, and will include care coordination, health education, and assistance with telehealth visits for some patients. This position will be based in our Benson, NC office. The work will be performed in rural, often remote locations. Most of our mobile medical clinics take place in farmworker camps, and staff must be comfortable working outdoors, sometimes in less-than-ideal weather conditions. This person will spend 50% or more of their work time outside the office.
Job duties will include:
- Coordinating and attending mobile clinics, primarily in Johnston and Sampson counties, one evening per week during the outreach season (May – October)
- Managing mobile unit laboratory, including storage of samples and inventory
- Case management with chronic disease patients, including assistance scheduling follow-up care and acquiring medications as well as health education
- Assisting attending providers with medical tasks during the clinic
- Assisting outreach workers with intake and screening of farmworker patients (vitals, blood glucose testing, basic health questionnaires, etc)
- Documenting all encounters and patient information on appropriate forms
- Occasionally supervising nursing student volunteers
- Assisting outreach team with outreach to migrant camps
- Assisting outreach workers with referrals
- Conducting health education with farmworkers during clinics and home/worksite visits
- Assisting with inventory and ordering of medical supplies
Required skills and training:
- Registered nurse
- Bilingual English/Spanish
- Ability to communicate well with diverse audiences, including farmworker patients, community health workers, providers, and students
- Experience working with farmworkers or rural Spanish speaking patients preferred
Please send a resume and short cover letter or email explaining your interest in the position to Anna Jensen: email@example.com. If you have any questions about the position you may also reach us by email at the same address! Applications will be accepted on a rolling basis until the position is filled, but we hope to begin interviews in late April 2021.
COVID-19 Outreach Worker
Work Term: May 1 – December 31, with possibility of extension
Position Type: Temporary, full-time (35-40 hours/week)
Hours: Variable; likely a mix of evenings and daytime work, occasional weekends
Compensation: $12.50/hour + benefits (PTO, sick days, holidays); mileage reimbursement for work travel and/or use of agency vehicle
Description of Work: This is an outreach worker position. This position will report directly to the COVID-19 Response Coordinator; the COVID Response Team works under the direction of the Outreach Coordinator and is part of the Health Program team. The COVID Response Team seeks to respond to all aspects of the COVID-19 pandemic as it affects farmworkers in our service area. The outreach worker will work to provide education, referrals, and direct COVID-19 services including testing and assistance finding vaccination options to migrant and seasonal farmworkers and their families in our 12-county service area. Most of the work will take place within a half-hour drive of Benson, NC. This position will spend 70% of their time outside of the office, at community event sites, farmworker housing sites, or farm work sites. We use a variety of strategies and partnerships to ensure that farmworkers have options to access the COVID-19 vaccine, COVID-19 testing, and medical care, and work sites will vary. You should be comfortable working in rural areas, outside under a variety of weather conditions, and during nontraditional work hours. This job also requires some evening availability.
-Assist COVID Response Coordinator in all aspects of our COVID-19 work with farmworkers
-Perform health education about COVID-19, testing, prevention, and the COVID-19 vaccine
-Coordinate referrals for testing and vaccination; respond to requests for vaccines or for on-site testing
-Perform health education and outreach, by phone and in person, with farmworkers
-Coordinate follow up care for farmworkers who test positive: bring to camp necessary supplies including pulse oximeters to loan, provide or refer to outreach worker for health education, schedule or refer for follow-up visits via telehealth
-Properly record and enter into appropriate tracking systems testing data, positive cases, vaccination, and COVID-19 education encounters
-Assist with reporting and follow-up support, like isolation housing, with county health departments
-Coordinate needed services and referrals for affected workers, eg food distributions, legal services, financial assistance, internet access (through NCFHP’s program)
-Communicate with multiple partners, including farmworkers, growers, and local health departments, to help coordinate vaccination events and appointments
-Represent NCFWP on local farmworker health teams and relevant coalitions, as able
-Bilingual (Spanish/English) and bicultural
-Basic computer skills and ability and willingness to learn NCFHP’s database system
Send a resume with cover letter or short paragraph explaining your interest in the position to Anna Jensen: firstname.lastname@example.org.